Transforming Problems through Metaphor


An interview with Catherine Graham by Natasha Wiebe

An endless stonewall
A hermit living in a cave
A grouchy brown bear
A cyclone of whirling paper
A song from a MeatLoaf album.

What could these images possibly have to do with a teaching enhancement workshop?
In June, the University of Windsor's Centre for Flexible Learning (CFL) hosted its annual Summer Institute, a series of workshops on effective teaching and learning. A popular session was the creative problem solving workshop facilitated by Burlington resident and Canadian poet, Catherine Graham. The workshop invited me and other participants to think of a problem in our personal or professional lives, and to describe it with a word picture. Some of our metaphors are listed above. a new look at old problems.

We then worked in groups to suggest solutions to each other's problems. While doing so, we spoke only in the language of the metaphor: Could the stonewall be climbed or dynamited? Could the grouchy brown bear be sweetened with honey? Could the cyclone be ridden, ala Dorothy and Toto, to a new world?
Through the lens of a metaphor, we took a new look at old problems.
The response? "More of this kind of workshop, please." Wrote several faculty members. "This is one of the best workshops I've attended," said others. One very happy instructor exclaimed, "This has given me an idea that I can use in my course!"

For the benefit of those who were unable to attend, CFL video producer Larry Foley and I conducted a video interview with Graham. The conversation to follow was inspired by that interview. If it piques your interest, let me now. Graham could be invited back for another workshop - or even a poetry reading.

Wiebe: Why don't you start off by telling us what "Words@work" is?

Graham: Words@work is a creative problem-solving workshop that developed through my involvement with the Burlington Art, Business & Creativity Conference. The purpose of this annual conference is to show business professionals how an artist's experience can be used in the business world. As a poet, I was originally asked to lead a poetry workshop. As valuable as that may be, I thought there must be a more practical way to link the concepts behind poetry - words and images - to creativity in the workplace. To make a long story short, I went through my own creative process to solve this problem. The result was Words@work, a transformational approach to problem-solving. Using tools designed specifically for the workshop, participants focus on a problem of their choice. By leaning to utilize and link the left brain (analytical) and the right brain (imagistic), they discover insightful and practical information, organically, from thinking through the box. The positive feedback inspired me to offer the workshop to other organizations.

Wiebe: You have some key strategies that you use. Can you talk about those?

Graham: The beginning of the workshop focuses on the left brain - brainstorming problems and choosing one to focus on. It then switches to the right brain - transforming the problem to a metaphor. The image that "appears intuitively" is used in a series of activities, to help participants gain new insights into solving that particular problem.

Wiebe: You teach interpersonal communications and creative writing. Do you use Words@work in the classroom?

Graham: Yes I do. When I teach Interpersonal Communications at Sheridan College (near Toronto), I use Words@work to show students an alternative way of dealing with conflict. Most students have never had the experience of imagining their problem in 3-D form. This adds a whole new dimension to their problem analysis. And through sharing the ideas and insights related to their chosen metaphors, the basics of communication - listening and speaking - are easily practiced. It gives students the opportunity to talk about their problems in a less threatening way.
As a creative writing teacher, I use Words@work to help writers tap into their imagery pool. Imagery has its own language and we know more about that language -what it means, etc. - than we think. I find imagery exercises particularly useful when teaching character. By imagining what metaphor a character would choose to describe his/her conflict, new light is shed into that character's psyche. This process of going deeper into character allows the writing to become more vivid and real. It's very powerful.

Wiebe: Can you give a specific example of how some people in your workshops or classrooms use images to describe a problem and then work their way through to a solution?

Graham: One workshop participant described her problem as a metal insect on her back - imprisoning her. By the end of the workshop, this oppressive image changed into a soft, small insect that liked to sit on her shoulder. A pet like Jiminy Cricket! Through imagery - related exercises, she was able to realize that part of her problem - solving was to learn to live with the metal insect on her back; to make peace with it. Words@work reminded her not to give up or give in to her problem. She left feeling more confident and in control. As a workshop leader, this is very satisfying to witness.

Wiebe: What are some of the most memorable images or moments you have experienced during your workshops?

Graham: A feed conveyor belt going out of control; a queen bee kicked out of her hive; a runaway horse; an ostrich with its head in the ground; a ringing phone. Another example involved a student who was having difficulties getting up in the morning. Her metaphor? A pillow. The pillow was so comfortable she wasn't able to get out of bed! You can have fun with metaphors; they lighten things up.

Wiebe: During the first workshop of yours that I attended, I described my problem as being like suffocating in a coffin.

Graham: I remember that!

Wiebe: And by the time my partner and I were finished talking, the coffin had changed into a sensory deprivation chamber. That has stuck with me for quite some time.

Graham: I'm glad. You were able to see your chosen metaphor in a new light. Here's an example from my life. It involved a problem I had with writing. When Pupa, my first book of poetry was published last fall, it was the accumulation of many years of concentrated work. Exciting yes, but I also had to learn to let go of the poems. And then came an even bigger challenge: What do I write about next?
As a writer and creative person, I found this transition to be quite nerve wracking. I knew I wanted to continue writing but I didn't know what exactly. While trying to figure this out, an image arose. I was stuck in a field of heavy snow. The kind of snow you can't lift your legs in. Coincidentally, it was winter, my least favourite season.
So what did this image tell me? It told me that there wasn't a lot of creativity going on. Or at least there didn't appear to be. Clearly I was stuck. But spring follows winter. Given time, the snow will melt. And when it does, I will be able to move.
By April, that's exactly what happened the snow melted in real life and also in my metaphor. I was able to move and tap into my next writing project: a novel. I've been working away at it ever since. Understanding the message of this image was very satisfying. It helped me to realize there was a natural solution winter doesn't last forever (thank goodness!). I had to learn to appreciate this time be patient and wait.

Wiebe: You are writing a book about Words@work. When might that be ready?

Graham: It seems the more workshops I do, the more material I have for the book. At this point it's a work in-progress. If past participants are interested in contributing to the book by sharing their feedback, I would be delighted to hear from them.

Wiebe: What is your e mail address?
Graham: cathy.graham@primus.ca and my Web site is www.catherinegraham.com

Wiebe: Did you have a sense that Words@work was going to be so successful when you developed it for the Burlington Arts Centre?

Graham: As a poet, you work with words and images, so you know, intuitively, of their hidden powers. Watching participants, who are not poets; tap into this hidden power is very exciting and rewarding. I have had some time consuming commitments in my life the last while teaching, writing so Words@work has received less of my attention. But this year I plan on offering it to more organizations. If there are readers out there who would like to have me facilitate a workshop, I would be more than happy to. Words@work is applicable to all kinds of Is organizations, and all age levels, including children.
Children think metaphorically it's how they process new ideas and we were all children once. By tapping into this imagistic pool, through the power of story, how can we not become better problem solvers?

Wiebe: Is there anything you would like to add that we haven't talked about?

Graham: I'd like to thank the organizers behind the CFL Summer Institute for making me feel so welcome. The group that I worked with was enthusiastic and fun. I'd love to come back

Natasha Wiebe is the editor of Explorer and an instructional designer at the Centre be for Flexible Learning, University of Windsor. For a videotape of her interview with Graham, email wiebe2@uwindsor.ca

This article appeared in the Fall 2004 Explorer Magazine